Returns & Exchanges
At ZINC, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn equipment and apparel in original packaging. We want to ensure you have the right tools to reach your peak performance without any hurdles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the gear is in its original, unused condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
